Bill payer volunteers make a difference in the lives they touch

By reading mail, explaining paperwork, writing checks, volunteers offer critical support to those in need and clients appreciate the help. This work is essential and enables an elder or person with a disability to stay living independently in the community.

Volunteering is good for your health!

Volunteering helps people stay physically and mentally active.  By serving others, our volunteers build new relationships and sharpen skills, which also lowers the risk for depression.  It turns out volunteering may even help you live longer.

Make new friends and connections

Through regular monthly visits, tackling household bills, clients and volunteers build a rapport and often a friendship that can last years. In fact, some of our volunteers have been working with the same client for several years, while others have helped many individuals over the years.

What our Volunteers Say…

After retirement, I wanted to give back.  I took care of my aging parents and helped them with their finances, so I felt that this would be the perfect way to help.  Having served as a volunteer for 4 years, I can say that I have a sense of fulfillment helping older folks who have no one else. It is clear to me that many people, for whatever reason, don’t have family or friends to help them. My clients are generally, so grateful for the small service that I provide. Paul M.

I like being a bill payer volunteer because I know I am helping someone with something that I enjoy. I work in banking and I love being able to reconcile accounts, balance checkbooks, and be able to help people with their financial needs. I have had a great experience so far. I enjoy going through bills, mail and writing checks out to make sure the client’s bills are paid on time and they are doing okay financially.  — Amber N.

What our Clients Say…

I have been very satisfied with the help I received from the Money Management Program. My volunteer makes out my checks, reads my bills, and goes over my bank statement. I don’t know what I would do without him, because I don’t have family that can help me, and I can’t leave the house. My volunteer is a very patient and honest person.  Donna S.

When I entered the Money Management Program, I was behind in my rent and my bills were not being paid.  My volunteer motivated me to get things done. Now I am all caught up on my bills and I even have a savings account. I am extremely satisfied with the help I receive, and I enjoy the time I spend with my volunteer.  — Karen G.

ASNCM Bill Payer Volunteers…

Our bill-paying volunteers are people who enjoy helping others and are comfortable with paperwork. We have a team of over 15 individuals who assist clients in their homes. They range in age from 29 to over 85 years old. Some started volunteering recently and others have been volunteering for more than 20 years. If you are interested in learning more about this opportunity, please contact our office.

Volunteer Bill Payer Responsibilities

  • sort mail
  • organize bills
  • monitor income and expenses
  • develop budgets
  • write checks for the elder’s signature

Volunteers primarily work with elders in their homes. Volunteers spend 2-4 hours per month helping clients. Due to the extensive training requirements, we ask that potential volunteers be willing to commit to at least 12 months of service to the program.

Training and Supervision

Aging Services of North Central Massachusetts screens, trains, supervises and insures volunteers. Once enrolled, volunteers receive ongoing training and support from our office.


Interested in Volunteering? Fill out the form below and we’ll be in touch with more information.

Money Management Volunteer Inquiry

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Young woman helping elder woman on computer